About Us

Welcome to Nemilo, an online store offering practical products for the home and everyday living. From kitchen essentials and storage solutions to lighting, home decor and lifestyle accessories, we aim to make it simple to find useful products at clear and fair prices.

Nemilo is a trading name of Ortekoor Limited (BRN: 77803285), a private company incorporated in Hong Kong. We serve customers in the United Kingdom through our online store at nemilo.com.

We believe customers should know what to expect before placing an order. That is why we provide clear product descriptions, transparent GBP pricing, free UK shipping, accessible return and refund terms, and secure checkout through Shopify.

Our goal is to offer a straightforward and reliable shopping experience, from browsing and ordering through to delivery and after-sales support. If you have a question about a product, an order, or our policies, our customer support team is available to help.

Order Fulfilment

Nemilo is operated by Ortekoor Limited. Orders are dispatched from the United Kingdom and may be fulfilled by our UK warehouse or approved third-party fulfilment partners. Ortekoor Limited remains the seller of record and is responsible for customer support, delivery, returns and refunds.

Contact Information

Email: support@nemilo.com
Phone: +44 20 8040 0523
Support Hours: Monday to Friday, 9am–6pm GMT